Accessibility statement for Smoothie London
Last updated: 30.01.26
Smoothie London is committed to making our website accessible to as many people as possible. We want everyone to be able to browse, learn about, and purchase our products with ease.
Our commitment
We aim to make our website usable and accessible in line with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, wherever reasonably possible. These guidelines explain how to make web content more accessible for people with disabilities and improve usability for all users.
How accessible this website is
We know that some parts of this website may not yet be fully accessible. For example:
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Some older content or third-party features may not meet full accessibility standards.
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Certain interactive elements or custom features may not be fully optimised for assistive technologies.
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Some colour contrast or text alternatives may not yet be perfect across all pages.
We are actively working to identify and address these issues as part of ongoing improvements to the site.
What to do if you have difficulty using this website
If you experience any difficulty accessing any part of the Smoothie London website, or if you need information in a different format, please contact us and we’ll do our best to help.
Email: hello@smoothielondon.com
Contact page: https://www.smoothielondon.com/pages/contact-us
We aim to respond within 2 business days.
Alternative ways to access our services
If you are unable to complete a purchase or access specific content online, please contact us using the details above and we will:
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Help you place an order manually where possible, or
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Provide the information you need in an accessible format
Ongoing improvements
We regularly review our website and consider accessibility when:
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Updating our theme or design
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Adding new features or content
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Installing third-party apps
Accessibility is an ongoing process, and we are committed to continuing to improve the experience for all users.