What materials are the earrings made of?
Unless stated otherwise, all our earrings are made from:
Gold: 18k gold-plated sterling silver
Silver: Rhodium-plated sterling silver
They're all nickel free.
My earring won't click shut?!
We use high quality gold and silver- and these metals can be quite soft! So here is an easy way to help:
Gently push up the curved post until it closes with a satisfying 'click'.
If it doesn't close you may have pushed it too far. The occassional adjustment will keep your huggies in perfect shape forever!
Are the earrings waterproof?
Stainless steel base: Yes! They are 100% waterproof and tarnish-proof
Sterling silver base: Yes they are waterproof but the silver base can discolour if exposed to certain chemicals & sweat. Therefore we recommend taking your earrings off to swim/exercise and to regularly clean them with a polishing cloth
Can I return the earrings?
Due to hygiene reasons we cannot accept returns of any piercing earrings.
How much is delivery?
FREE delivery to the UK on orders £30+
For orders less than £30, Royal Mail Tracked delivery is £4.
FREE International delivery on orders $100+
For all other orders, Tracked shipping is £8.99
Can you style my ears for me?
Sure! We offer free Ear Styling Consultations, just DM us or email us at support@smoothielondon.com with what you're after and we'll suggest the perfect stack for you!
Or you can take our handy quiz!
Do you ship to my country?
We ship to most countries so the answer is probably 'yes' but you can check the full list here
You're a smoothie company right?
Um, no. But Joe & The Juice if you're reading this and want a collab we wouldn't say no 😉